Effective September 23, 2026
Lunar Bridge Counseling PLLC ('we', 'us', or 'our') operates the website at lunarbridgecounseling.com. This Privacy Policy explains how we collect, use, and protect information you provide when you visit or use our site.
Information We Collect
We collect information you voluntarily submit through the contact form on our website, including your name, phone number, email address, and the content of your message. We do not collect or store any personal health information through this form.
We also collect standard website usage data through analytics tools, such as pages visited, time on site, device type, browser type, and IP address. This data is collected in aggregate and is not linked to personally identifiable information unless you have consented to such tracking.
How We Use Your Information
We use the information you submit to respond to your inquiry, schedule or follow up on appointments, and send you messages you have consented to receive. We do not use your contact information for unsolicited marketing without your explicit consent.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to analyze site traffic and improve your experience. You can control cookie preferences through the consent notice that appears when you first visit the site, or by adjusting your browser settings. Disabling cookies may affect some site functionality.
Third-Party Services
We use third-party services to support site operations, including website hosting, analytics (such as Google Analytics), and email delivery. These services may receive limited data necessary to perform their functions. We do not sell or share your personal information with third parties for their own marketing purposes.
SMS and Text Message Communications
We collect phone numbers and SMS consent status when you submit a form on our site. We use this information only to send the messages you consented to receive.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the text message services. Information may be shared with subcontractors and service providers who support our business operations, such as customer service or communication platforms. All other use cases exclude text messaging originator opt-in data and consent.
You can opt out at any time by replying STOP to any message we send, or by contacting us at info@lunarbridgecounseling.com or (712) 217-7577.
Data Retention and Deletion
We retain contact form submissions only as long as necessary to respond to your inquiry and maintain basic business records. To request access to or deletion of your data, contact us at info@lunarbridgecounseling.com.
Your California Privacy Rights (CCPA)
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):
- The right to know what personal information we collect and how it is used.
- The right to request deletion of your personal information.
- The right to correct inaccurate personal information we hold about you.
- The right to opt out of the sale or sharing of your personal information.
- The right to non-discrimination for exercising any of these rights.
Lunar Bridge Counseling PLLC does not sell or share personal information with third parties for monetary consideration.
To exercise any of these rights, including the right to opt out of the sale or sharing of personal information, please submit a request by emailing info@lunarbridgecounseling.com or calling (712) 217-7577 with the subject line or message "California Privacy Request." We will respond to your request within 45 days as required by California law.
Contact Us About Privacy
Email: info@lunarbridgecounseling.com
Phone: (712) 217-7577
Address: 603 N Adams St, Carroll, IA 51401
